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Louis Armstrong New Orleans International Airport _ a gateway for Mardi Gras, Jazz Fest, major sporting events and business conventions _ slid behind numerous peers in traveler satisfaction between 2008 and 2010.
That's according to a survey by J.D. Power & Associates.
Two years ago, the Kenner airport was ranked fourth among 20 small airports _ those handling fewer than 10 million passengers per year. In the 2010 survey, the airport ranked 23rd out of 24 in customer satisfaction.